Crowns Bleed — Privacy Policy

Last updated: October 13, 2026

Crowns Bleed is published by Fugitive Studios LLC ("we", "us"), 8 The Green, Suite B, Dover, DE 19901, United States. This policy explains what information the game collects, why, and what you can do about it. Questions: matt@fugitive.dev.

1. The short version

• You can play without giving us your name, e-mail address or phone number. The game creates a guest account for you automatically.
• We keep what you do in the game, what you type in chat, your IP address, and some details about your phone.
• We do not show advertising, we do not sell your information, and we do not use it to follow you across other apps or websites.
• You can delete your account from inside the game at any time.

2. What we collect

Your account. A random account number, and a secret key stored securely on your phone that lets the phone open that account again. If you link a Google, Apple or Discord account so you can sign in on another phone, we store which provider it is and the identifier that provider gives us for you. We do not receive or store your e-mail address, name, profile picture, contacts or password from them.

What you do in the game. Your characters, their names and progress, items, friends and blocked players, guild membership, purchases of in-game items with in-game currency, and records of logins and time played.

What you write. Messages you send in chat, including private messages, are stored on our servers. So are feedback you send us from Settings, reports you file about other players, and text you put in your profile.

Your connection and phone. Your IP address each time you log in and beside many activity records, including chat. A random installation number the game creates for itself (it is not your phone's serial number or advertising identifier). Your phone's model, operating system and version, screen size, the game version, and whether you are on Wi-Fi or mobile data. A rough region worked out from your IP address.

What we do not collect. Your precise location, contacts, photos, camera or microphone; your advertising identifier; push-notification tokens.

3. Why we use it

• To run the game: keep your characters, let you play with others, deliver mail and rewards.
• To keep the game fair and safe: investigate cheating, abuse, harassment and fraud, and act on reports. Stored chat and IP addresses are used for this.
• To fix problems and support you when you contact us.
• To meet legal obligations.

If you are in the European Economic Area or the United Kingdom, the legal bases we rely on are: performing our contract with you (running the game), our legitimate interests (keeping the game fair, safe and secure, and fixing problems), and meeting legal obligations.

4. Who else receives it

• Our hosting provider, Amazon Web Services, which runs our servers in the United States.
• Google, Apple or Discord, only if you choose to link or sign in with one of them, and only to confirm who you are. They receive nothing about your play.
• Apple and Google as app stores, which handle downloads, and any purchases, under their own policies.
• Authorities, where the law requires it.

We do not sell personal information and do not share it for advertising.

5. Other players

Your character's name, guild, rankings and anything you say in public chat are visible to other players. Private messages are visible to the people you send them to, and to our staff when investigating a report or a breach of the rules.

6. How long we keep it

• Your account and characters: until you delete the account (section 7).
• Chat messages, feedback, reports and activity logs: 12 months, then deleted.
• Backups: 35 days.

7. Deleting your account

In the game, open Settings, then Account, then Delete account. The account is locked at once and deleted for good after 30 days. Until then you can cancel by opening the game again on the same phone, or by signing in with a linked Google, Apple or Discord account. If your version of the game has no Account button in Settings yet, update the game, or ask us by e-mail as described below.

When the deletion is final:

• your sign-in data is removed, with any link to a Google, Apple or Discord account, and the account can never be opened again;
• your characters on every world are removed, with their progress and items. They leave guilds, friend lists, rankings and other shared records, and their names become free.

What is kept:

• chat and activity logs, to investigate cheating, abuse and fraud: up to 12 months from when each was written;
• copies in backups, until each backup expires after 35 days;
• messages and mail you sent that other players have received, which stay with them;
• a few technical records that no longer point to you, such as the fact that an account was deleted and when.

If you cannot use the game, write to matt@fugitive.dev with the subject "Delete my account" and tell us your character's name and world, and one or two things only you would know (for example the character's level, its guild, or when you last played). We will confirm and start the same 30-day deletion. More detail: https://crownsbleed.com/delete-account.

8. Security

Your account key is stored in your phone's secure storage and never leaves it unencrypted. Sign-in and account requests are encrypted in transit. No system is perfectly secure; if you believe your account has been misused, contact us.

9. Children

The game is not intended for children under 13. We do not knowingly collect information from them. If you believe a child under 13 has an account, contact us and we will delete it.

10. Your rights

Depending on where you live, you may have the right to ask for a copy of your information, to have it corrected or deleted, or to object to how we use it. Write to matt@fugitive.dev. We will answer within 30 days.

11. Changes

If we change this policy we will update the date above and, for important changes, tell you in the game.