Crowns Bleed — How to delete your account

Crowns Bleed is published by Fugitive Studios LLC.

Delete it from inside the game

Open the game and enter with the account you want to delete.
Open Settings and press Account.
Press Delete account and confirm twice.

The account is locked immediately and the game returns to the start screen.

If your version of the game has no Account button in Settings yet, update the game, or ask us by e-mail as described below.

You have 30 days to change your mind

The account is deleted for good 30 days after you ask. Until then you can cancel:

on the phone the account was created on, open the game and choose Keep account; or
on any phone, sign in with the Google, Apple or Discord account you linked and choose Keep account.

After 30 days nothing can bring the account back.

If you cannot open the game

Write to matt@fugitive.dev with the subject "Delete my account" and tell us your character's name and world, and one or two things only you would know (for example the character's level, its guild, or when you last played). We will confirm and start the same 30-day deletion.

If somebody else asks in your name, nothing is lost: you will see the deletion notice the next time you open the game, and you can cancel it there at any time during the 30 days.

What is deleted

Your account and everything that lets anyone sign in to it, including the link to your Google, Apple or Discord account.
Your characters on every world, with their progress and items. They leave guilds, friend lists, rankings and other shared records, and their names become free.

What is kept, and for how long

Chat and activity logs, kept to investigate cheating, abuse and fraud: 12 months from when each was written.
Copies in backups, until each backup expires after 35 days.
Messages and mail you sent that other players have received, which stay with them.
A few technical records that no longer point to you, such as the fact that an account was deleted and when.

Purchases made through the App Store or Google Play are refunded only under the store's own rules; deleting your account does not refund them.